Sales Office Manager

Written By Karen Dear

Office based: Barnsley

Potts Bakers, Stanley Road, Stairfoot, Barnsley, S70 3PG

Job details:

Job type: Full-time

Shift and schedule:

Monday – Friday – 7.30am – 3.30pm

Saturday’s – If Required

Alternative weekly on call - Monday-Saturday

Working Hours – 40-45 per week (including weekends and evenings when on alternative weekly on call Monday-Saturday)

Salary - £35,000.00 - £45,000.00 DOE

Why join Potts Bakers

At Potts Bakers, we are a growing and ambitions business with a strong reputation for quality and customer service. This is an amazing opportunity for a driven Sales Office Manager to take ownership of the Sales Office Team and influence business and make a real impact within a well-established brand.

Full job description

Potts Bakers are seeking an experienced Sales Office Manager to lead our fast-paced busy sales team and drive revenue growth. The ideal candidate will possess strong leadership skills and a passion for driving sales growth while ensuring exceptional customer service. This role requires effective communication and organisational abilities to manage daily operations and motivate the team.

Responsibilities:

  • Lead and manage a team of sales professionals to ensure performance goals are met or exceeded, oversee and manage the daily sales operations.

  • Manage Staff Rotas, workload, and overseeing holiday requests and absences

  • Develop and implement sales strategies to achieve revenue targets

  • Build and maintain strong relationships with new and existing customers, be able to address any issues promptly and professionally with customers.

  • Collaborate with internal teams to support sales efforts

  • Conduct regular sales meetings and performance reviews with the sales team

  • Analyse sales data and market trends to inform sales strategies and decision-making

  • Assist in new product launch plans, to ensure on-time delivery of new products and features.

  • Communicate project related tasks and timelines

  • Utilise time management skills to prioritise tasks effectively in a fast-paced environment

  • Prepare weekly/monthly reports on sales performance

  • Maintain Customer accounts and work closely with the accounts team.

  • Promote the company’s service, product range and image

  • Ensure all sales performance and department KPIs are met. Identify and implement processes of improvements within the sales office team and drive continuous improvement in customer experience

Requirements:

  • Proven track record of success in sales, leadership and revenue growth and the ability to lead, motivate and manage a team of sales professionals.

  • Excellent communication skills, both verbal and written, with an emphasis on phone etiquette

  • Strong analytical and problem-solving abilities

  • Knowledge of sales & Marketing strategies and techniques

  • Proficiency in sales management tools & software

  • Excellent organisational skills, capable of managing multiple tasks simultaneously

  • Competent IT skills, knowledge in Intermediate Excel & Word are a must.

  • Excellent customer care, account management and negotiation skills

Desirable skills

  • Experience managing KPIs and sales reporting dashboards

  • Experience in food productions and wholesale

  • Strong commercial awareness

  • Ability to drive change and implement new processes

Benefits

  • Work phone for on call day

  • Work Laptop

  • Hybrid working

  • Annual salary review based on performance

  • Employee discount

  • On going training and professional development support

If you’re an experienced Sale Manager and have the drive to lead a successful team, please apply today to join our dynamic and growing team.

Karen Dear
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