Sales Office Manager
Office based: Barnsley
Potts Bakers, Stanley Road, Stairfoot, Barnsley, S70 3PG
Job details:
Job type: Full-time
Shift and schedule:
Monday – Friday – 7.30am – 3.30pm
Saturday’s – If Required
Alternative weekly on call – Monday-Saturday
Working Hours – 40-45 per week (including weekends and evenings when on alternative weekly on call Monday-Saturday)
Salary – £35,000.00 – £45,000.00 DOE
Why join Potts Bakers
At Potts Bakers, we are a growing and ambitions business with a strong reputation for quality and customer service. This is an amazing opportunity for a driven Sales Office Manager to take ownership of the Sales Office Team and influence business and make a real impact within a well-established brand.
Full job description
Potts Bakers are seeking an experienced Sales Office Manager to lead our fast-paced busy sales team and drive revenue growth. The ideal candidate will possess strong leadership skills and a passion for driving sales growth while ensuring exceptional customer service. This role requires effective communication and organisational abilities to manage daily operations and motivate the team.
Responsibilities:
- Lead and manage a team of sales professionals to ensure performance goals are met or exceeded, oversee and manage the daily sales operations.
- Manage Staff Rotas, workload, and overseeing holiday requests and absences
- Develop and implement sales strategies to achieve revenue targets
- Build and maintain strong relationships with new and existing customers, be able to address any issues promptly and professionally with customers.
- Collaborate with internal teams to support sales efforts
- Conduct regular sales meetings and performance reviews with the sales team
- Analyse sales data and market trends to inform sales strategies and decision-making
- Assist in new product launch plans, to ensure on-time delivery of new products and features.
- Communicate project related tasks and timelines
- Utilise time management skills to prioritise tasks effectively in a fast-paced environment
- Prepare weekly/monthly reports on sales performance
- Maintain Customer accounts and work closely with the accounts team.
- Promote the company’s service, product range and image
- Ensure all sales performance and department KPIs are met. Identify and implement processes of improvements within the sales office team and drive continuous improvement in customer experience
Requirements:
- Proven track record of success in sales, leadership and revenue growth and the ability to lead, motivate and manage a team of sales professionals.
- Excellent communication skills, both verbal and written, with an emphasis on phone etiquette
- Strong analytical and problem-solving abilities
- Knowledge of sales & Marketing strategies and techniques
- Proficiency in sales management tools & software
- Excellent organisational skills, capable of managing multiple tasks simultaneously
- Competent IT skills, knowledge in Intermediate Excel & Word are a must.
- Excellent customer care, account management and negotiation skills
Desirable skills
- Experience managing KPIs and sales reporting dashboards
- Experience in food productions and wholesale
- Strong commercial awareness
- Ability to drive change and implement new processes
Benefits
- Work phone for on call day
- Work Laptop
- Hybrid working
- Annual salary review based on performance
- Employee discount
- On going training and professional development support
If you’re an experienced Sale Manager and have the drive to lead a successful team, please apply today to join our dynamic and growing team.