Craft Bakers Association Website Privacy Policy


Key Details

This website privacy policy describes how Craft Bakers Association protects and makes use of the information you give to the company when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page.

This website privacy policy was updated on 16th April 2018.

If you have any questions about this policy, please email or write to: Craft Bakers Association, 21 Baldock Street, Ware, Hertfordshire, SG12 9DG.


We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.

We also collect information to better understand how visitors use this website to present timely, relevant information to them.

What data we gather

We may collect the following information:

  • name and job title;

  • contact information including email address;

  • demographic information, such as a postcode, preferences and


  • website usage data;

  • other information relevant to membership enquiries; and

  • other information pertaining to special offers and surveys.


How we use this data

Collecting this data helps us understand what you are looking for from the Craft Bakers Association, enabling us to deliver improved products and services.

Specifically, we may use data:

  • for our own internal records ;

  • to improve products and services that we provide;

  • to contact you in response to a specific enquiry;

  • to customise the website for you;

  • to send you promotional emails about products, services, offers and

    other things we think might be relevant to you; and

  • to contact you via email, telephone or mail for market research reasons.


Lawful basis for processing

The lawful grounds for us processing your personal data are as follows:

  • performance of any contract we have in place with you;

  • necessity for our legitimate interests such as administration and IT

    services and to study how our members use our products and services

    and to develop them; and

  • necessity to comply with our legal obligations.


Cookies and how we use them

What is a Cookie?

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your company as you view different pages on our website.

Cookies allow website and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.


How we use Cookies

We may use Cookies to:

Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.

Identify whether you are signed in to our website. A Cookie allows us to check whether you are signed into the site.

Store information about your preferences. The website can then present you with information you will find more relevant and interesting.

To recognise when you return to our website. We may show you relevant content or provide functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.


Controlling Cookies

You can use your web browser’s Cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue Cookies when you visit it.

Controlling information about you

When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to


  • Opt- in to receive marketing communications from us by email, telephone, text message or post.
  • Opt in to receive marketing communications from our third-party partners by email, telephone, text message or post.


If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.



We will always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safegards.

We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. 

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. 

Your Legal Rights 

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Such rights being: 

  • a right to request access to your personal data; 
  • a right to request correction of your personal data; 
  • a right to request erasure of your personal data; 
  • a right to object to processing of your personal data; 
  • a right to request restriction of processing your personal data; 
  • a right to request transfer of your personal data; or 
  • a right to right to withdraw consent. 

If you wish to exercise any of the rights set out above, please contact us. 

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. 

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. 

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. 

Links from our site

Our website may contain links to other websites.
Please note that we have no control of websites outside the Craft Bakers Association domain.
If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the sites data protection policy and privacy policies fully.

Precedent Terms of Membership Privacy Notice

Data Protection Privacy Notice

We use the information you provide primarily for the provision of membership services to you and for related purposes including:

  • updating and enhancing membership records;

  • analysis to help us manage our association;

  • statutory returns; and

  • legal and regulatory compliance.

Our use of that information is subject to your instructions, data protection law and our duty of confidentiality.

Please note that our services for you may require us to pass on such information to third parties such as other associations when arranging events for our membership. We may also give access to such information to others who perform services for us, such as IT Service provider. Our association may be audited or checked by our accountants or by other organisations. We do not normally copy such information to anyone outside the European Economic Area. All such third parties are required to maintain confidentiality in relation to your personal data.

You have a right of access under data protection law to the personal data that we hold about you. We seek to keep that personal data correct and up to date. You should let us know if you believe the information we hold about you needs to be corrected or updated.

We have appointed the following person as our representative for the purposes of the Data Protection Act: Karen Dear.

Data Protection – Your Obligations

If you send us personal data about anyone other than yourself you will ensure you have any appropriate consents and notices in place to enable you to transfer that personal data to us, and so that we may use it for the purposes for which you provide it to us.

Privacy Policy
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